Shipping and returns
COSTS AND DELIVERY TERMS
In Italy the shipping cost for purchases of less than € 50 is € 5.50 with Poste Italiane and € 7.50 with DHL. Shipping is free only with Poste Italiane for purchases over € 50.
In UE (European Union): the shipping cost for purchases of less than € 100 is € 14,95 with Poste Italiane courier or € 15,95 with DHL . Shipping is free for purchases over € 100.
Extra UE countries: the shipping cost for purchases of less than € 250 is different according to the destination country, you will find the prices while you are completing your purchase. Shipping is free for purchases over € 250.
Colombomilano1911.com applies standard rates regardless of the volume of the order. In any case, we could not be held responsible for damages occurred by a possible delivery delay that is not directly attributable to us. Colombo Milano 1911 is unable to guarantee deliveries on public holidays as they depend on the destination area and the type of courier deliveries. Delivery times are indicative and refer to the average shipping times required from the moment the order was processed.
Shipments have Poste Italiane or DHL as courier.
Shipping to Italy
With regard to shipments to Italy with the Poste Italiane, delivery will take place within 2/3 working days from the date of preparation in the course of the order. For the regions of Sicily, Sardinia and Calabria, delivery times are 3/4 working days.With regard to shipments to Italy with DHL, delivery will take place within 1/2 working days from the date of the preparation in the course of the order. For the regions of Sicily, Sardinia and Calabria the delivery times are 2/3 working days.
Shipments in UE countries (and Monaco) have Poste Italiane or DHL as courier. Delivery will take place within 3/4 days with DHL and 5/6 days with Poste Italiane from the day the order is processed.
Shipments in Extra UE countries have Poste Italiane or DHL as courier. Delivery will take place within 7/8 days from the day the order is processed.
ATTENTION: Delivery times for customized products (embroidered) require 4/5 working days longer than expected because of the craftsmanship and cannot be returned.
The first delivery attempt will be made with notice to the recipient by e-mail during daytime (up to about 6PM). Attention you cannot request the delivery in a reduced time slot.
If the courier does not find anyone at the indicated address, he will leave a notice of passage and the necessary information so that you can contact his Customer Service and make arrangements for the second delivery attempt. To avoid any delay, please make sure that your name is clearly visible on the bell or write the name of the person who will collect the shipment in case you want to receive the package at your workplace.
Colombo Milano 1911 Customer Service will check the shipment until delivery has been made and will contact you if there are any problems.
Colombomilano1911.com guarantees that the order will be processed within 4-5 days of its receipt. In August and December it can take a few days more. In the event of a delay not attributable to Colombo Milano 1911 (adverse weather conditions, unscheduled strikes, absence of service), we could not be held responsible for any inconvenience that may have occurred.