Shipping and returns
COSTS AND DELIVERY TERMS
In Italy the shipping cost for purchases of less than € 50 is € 5.50 with Poste Italiane or Bartolini. Shipping is free for purchases over € 50.
For disadvantaged areas, with the post codes below, the shipment will be made with the Italian Post Office and may require an extra day to be delivered
Disadvantaged areas Italy: 04020, 04027, 07024, 07046, 09014, 22060, 23030, 25050, 28838, 30100, 30121-30126, 30132-30133, 30135, 30141-30142, 57030-57034, 57036-57039, 58012, 58019 , 71040, 80070-80071, 80073-80077, 80079, 90010, 91010, 91017, 91023, 92010, 98055.
In UE (European Union): , the cost of shipping varies depending on the country of destination. Shipping is free for orders over € 100.
For most countries, two couriers are available: Bartolini (DPD group) and Poste Italiane. They have different prices, you can choose the one you prefer.
Extra UE countries: the shipping cost for purchases of less than € 250 is different according to the destination country, you will find the prices while you are completing your purchase. Shipping is free for purchases over € 250.
Colombomilano1911.com applies standard rates regardless of the volume of the order. In any case, we could not be held responsible for damages occurred by a possible delivery delay that is not directly attributable to us. Colombo Milano 1911 is unable to guarantee deliveries on public holidays as they depend on the destination area and the type of courier deliveries. Delivery times are indicative and refer to the average shipping times required from the moment the order was processed.
Shipments have Poste Italiane or Bartolini (DPD group) as courier.
Shipment to Italy
As for shipments to Italy with Poste Italiane, delivery will take place within 2/3 working days from the date of shipment of the order. For the regions of Sicily, Sardinia and Calabria, delivery times may take an extra day.
As for shipments to Italy with Bartolini, delivery will take place within approximately 2 working days from the date of shipment of the order. For the regions of Sicily, Sardinia and Calabria, delivery times may take an extra day.
For disadvantaged areas, with the post codes indicated in the first lines of this page, the shipment will be made with Poste Italiane and may require an extra day to be delivered.
The delivery of shipments to EU countries will take place from 3-4 days to 6-7 days, depending on the country, from the date of shipment of the order. You will be notified of the timing during the purchase process.
The delivery of shipments to non-EU countries will take place within approximately 7/10 days from the date of shipment of the order.
ATTENTION: Delivery times for customized products require 4/5 working days longer than usual and in any case cannot be returned.
A maximum of two delivery attempts will be made.
The first delivery attempt will be made with prior notice to the recipient by e-mail during the day (up to approximately 18). Attention, it is not possible to request the passage in a reduced time slot.
If the courier does not find anyone at the address indicated, he will leave a notice of passage and the necessary information so that you can contact his Customer Service and make arrangements for the second delivery attempt. To avoid any delays, please make sure your name is clearly visible on the doorbell or write the name of the person who will collect the shipment in case you want to receive the package at your workplace. Colombo Milano 1911 Customer Service will check the shipment until it is delivered and will contact you in case of problems.
Colombomilano1911.com guarantees that the order will be processed within 4-5 days of its receipt. In August and December it can take a few days more. In the event of a delay not attributable to Colombo Milano 1911 (adverse weather conditions, unscheduled strikes, absence of service), we could not be held responsible for any inconvenience that may have occurred.