Shipping and Returns
DELIVERY COSTS AND TERMS
In Italy, the shipping cost for purchases under € 50 is € 6 with BRT and € 6.90 with Poste Italiane. Shipping is free for purchases over € 50.
For remote areas, with the postcodes below, shipping will be carried out via Poste Italiane and may require an extra day for delivery.
Postcodes for remote areas in Italy: 04020, 04027, 07024, 07046, 09014, 22060, 23030, 25050, 28838, 30100, 30121-30126, 30132-30133, 30135, 30141-30142, 57030-57034, 57036-57039, 58012, 58019, 71040, 80070-80071, 80073-80077, 80079, 90010, 91010, 91017, 91023, 92010, 98055.
For European Union (EU) countries, the shipping cost varies depending on the destination country. Shipping is free for orders over € 100.
For most countries, two couriers are available: Bartolini (DPD group) and Poste Italiane.
For Non-EU countries, the shipping cost varies depending on the destination country. You will find the exact amounts in your cart during the checkout process. Shipping is free for orders over € 250.
Colombomilano1911.com applies standard rates regardless of the order volume. In no event shall we be held liable for damages caused by a potential delivery delay that is not directly attributable to us. Colombo Milano 1911 cannot guarantee deliveries on holidays, as this depends on the destination area and the courier's delivery schedule. Delivery times are indicative and refer to average shipping times from the moment the order has been processed and fulfilled.
Shipments are handled by Poste Italiane or Bartolini.
Shipping in Italy
Regarding shipments in Italy with Poste Italiane, delivery will take place within 2/3 working days from the order shipment date. For the regions of Sicily, Sardinia, and Calabria, delivery times may require an extra day.
Regarding shipments in Italy with Bartolini, delivery will take place within 2 working days approximately from the date of order shipment. For the regions of Sicily, Sardinia, and Calabria, delivery times may require an extra day.
For remote areas, with the postcodes indicated in the first few lines of this page, shipping will be carried out via Poste Italiane and may require an extra day for delivery.
International shipping
Delivery of shipments to EU countries will take place between 3-4 days and 6-7 days, depending on the country, from the order shipment date. You will be notified of the timelines during the checkout process.
Delivery of shipments to non-EU countries will take place within approximately 7/10 days from the order shipment date.
PLEASE NOTE: Delivery times for personalized products require an additional 4/5 working days, and they cannot be returned in any case.
SHIPMENT DELIVERY
A maximum of two delivery attempts will be made. The first delivery attempt will be carried out with notification to the recipient via email during daytime hours (up to approximately 6:00 PM). Please note: it is not possible to request delivery within a specific, narrower time slot.
If the courier does not find anyone at the indicated address, they will leave a notice and the necessary information so that you can contact their Customer Service and make arrangements for the second delivery attempt. To avoid any delays, please ensure that your name is clearly visible on the doorbell or write the name of the person who will collect the shipment if you wish to receive the package at your workplace. The Colombo Milano 1911 Customer Service team will monitor the shipment until it is delivered and will contact you in case of any issues.
DISCLAIMER
Colombomilano1911.com guarantees that orders will be processed within 4-5 working days of receipt, with exceptions in the months of August and December, when times may slightly increase. Delivery times for personalized products require 4/5 additional working days. In the event of a delay not attributable to Colombo Milano 1911 (adverse weather conditions, unscheduled strikes, service outages), we cannot be held responsible for any inconvenience caused.